Here is a sample of what our customers have said.
"In answer to your survey, please note the following: I was very happy with the quality. The painting arrived in perfect condition. Your company’s service and website was perfect. It’s very customer friendly. Thank you for everything. I gave this as part of a christening gift and the new parents loved it. ((Mar.1))" -Michele G. Philadelphia, PA
"Yes I was satisfied with the paintings and they did arrive in perfect condition. Service was great and they arrived quickly. ((Mar.1))" -Sharon M. Irvine, CA
"Thank you for the great name painting... I received it in good condition, I really liked it and am very pleased with your service. ((Mar.1))" -Angela M. Phoenix, AZ
"It is beautiful! I know my daughter is going to love it! Thank you. ((Sep.22))" -Kristine H.
"Thank you very much. I said to my mother who was standing beside me when i received the ma il..."Wow, look at the seashells on the "E", and the details in the "O". Thanks again, I really love your service." ((Sep.30)) -Angela M.
From a survey sent out in 2003 we got these replies:
Q: Did we paint your name as beautifully as you expected?
A: Yes, they were wonderful. I even requested that one include butterflies, and it did!
Q: Did you frame the name painting? If you did, were you pleased with the result?
A: Yes, the matting and framing was beautiful, yet very expensive.
Q: Do you love your name painting art when you look at it?
A: Everyday...I have my own and I have given two as gifts...I love seeing the art when I go to my friends' homes.
Q: Do you get many compliments about your name art from your friends? What do they say now about your name?
A: I get complements all the time, I tell them that I got mine from the website.
Q: Did our service meet your expectations? If not, why?
A: Yes, and even more!!! I quickly received reply emails when I asked questions and you were so very polite. :) The paintings arrived in a very timely manner and I was so excited to see them in my mailbox.
Q: How should we improve our service? Thank you for your time!
A: Maybe you could include a framing and matting service...It took so long for the paintings to come back from the framing shop, so the presents were a little late. Of course the price of shipping would have to be increased and you would have to charge a bundle for the service, but it's just an idea.